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Oemer`s Page
Often e-business is being equated with selling products and
systems over the Internet. This is one important, but not the
only facette of e-business.
In the water business e-business stands for the consistent
application of IT and Internet for all operational processes. Due
to this, e-business does not exclusively apply for the processes
within a single company, but most of all comprises the comprehensive
integration of operational processes.
Business-to-Business, B2B
The electronic support of operational processes between companies
(Business-to-Business, B2B) follows clear objectives: Increase of
productivity, speed-up of processes and stronger customer orientation.
This shape of e-business gradually applies more and more to the
water business as well.
Business-to-Customer, B2C
Equally important for the water business is the customer care
over the Internet (Business-to-Customer, B2C): With the help of the
Internet customers can be extensively informed and administrative
processes, such as registration and cancellation, can be efficiently
processed.
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Often e-business is being equated with selling products and
systems over the Internet. This is one important, but not the
only facette of e-business.
